💻Troubleshooting

Accessing your Windows Server using RDP

These steps will guide you to connect to your Windows Server from your Windows Desktop via JOJMatic

Preparing your own Windows Device for the first time

The steps in this section is only done once for the first time only on your own Windows Device you want to use (i.e. your laptop)

• Open Start menu

• Search for windows powershell and click on it.

• Copy this line then paste it in powershell and press Enter

mkdir C:\Cloudflared\bin

• Copy this line then paste it in powershell and press Enter then wait for the download to finish.

Invoke-WebRequest -Uri https://github.com/cloudflare/cloudflared/releases/latest/download/cloudflared-windows-amd64.exe -OutFile C:\Cloudflared\bin\cloudflared.exe

• Right-Click on any empty space you want (on your Desktop or inside a folder) and then create a new shortcut

• Paste this line as the location of the item and click Next

C:\Cloudflared\bin\cloudflared.exe access rdp --hostname example.jojmatic.com --url localhost:33333

Change "example.jojmatic.com" to your hostname

• Name the shortcut any name you want (e.g. My Windows Server) and click Finish

Your Windows Desktop is now ready to connect to Your Windows Server.

The above steps are only done once, you don't need to do them every time you want to connect to your Windows Server.

Connecting to your Windows Server using RDP

The steps here are required each time you want to connect to your Windows Server

• Double click on the shortcut you created and a window will appear, do not close this window unless you don't want to connect to your Windows Server anymore

• Open Start menu

• Search for rdp or Remote Desktop Connection and click on it

• Type localhost:33333 for Computer name and Administrator for User name then click Connect, you can check the box to save the credentials so you don't have to type the User name and the Password each time you want to connect to your Windows Server.

• Type the password of your Administrator account and click OK to login into your Windows Server

You're now connected to your Windows Server.