JOJMATIC
  • 📧Mail
  • 📁 Drive
  • 📊Metabase
  • 💻Troubleshooting
Powered by GitBook
On this page
  • User Manual
  • Access to Mail
  • Login to Mailbox
  • Create a new email
  • Active Address Book (Contact)
  • Calendar Page (Optional)
  • Subscribe with another personal calendar
  • Add signature
  • Add additional account
  • Mailbox Section
  • Change Password
  • Temporary Aliases
  • Spam Filter
  • Administration Manual
  • Access to Administration
  • Create Users
  • Aliases
  • Client Configuration
  • EM Client (Recommended)
  • Windows Mail
  • Microsoft Outlook
  • Outlook Mobile
  • Android Mobile (Samsung & Huawei)
  • iPhone iOS
  • macOS
  • Manual Configuration

Was this helpful?

Mail

Next📁 Drive

Last updated 2 years ago

Was this helpful?

User Manual

Access to Mail

  • Go to site: my.jojmatic.com

  • Enter your mail and password, Then click Login.

  • You can go to mailbox from the homepage for two ways:

  1. By tap login to webmail icon.

  2. In the top page bar, tap on Apps and select webmail.

You can access the mailbox directly from login page by click on the Webmail icon. OR go to site: mail.jojmatic.com

Login to Mailbox

  • Enter your mail and password > Then click ⇢ icon.

Create a new email

  • You can create a new email by click on the icon in the below window.

Active Address Book (Contact)

  • Tap Settings (⚙).

  • Tap mail, select general, select "When sending mail, add unknown recipients to my", select Personal Address Book, Finally save.

Calendar Page (Optional)

  • Click the Calendar icon in the above bar to go to this page.

  • Add events by click + icon in the below window.

  • Add public calendar for Saudi Arabia holidays and Muslim’s holidays by click on +web calenders in the sidebar on the left > Then enter the links in the table below the image.

Title

Links

Muslim’s holidays

https://calendar.google.com/calendar/ical/en.islamic%23holiday%40group.v.calendar.google.com/public/basic.ics

Saudi Arabian Holiday

https://calendar.google.com/calendar/ical/ar.saudiarabian%23holiday%40group.v.calendar.google.com/public/basic.ics

Subscribe with another personal calendar

  • Click the Calendar icon in the above bar to go to this page.

  • Click on +Subscriptions in the sidebar on the left.

  • Enter thr username then click SUBSCRIBE.

Add signature

  • Open the preferences panel of your mailbox by clicking the gear icon (⚙) near your email address in the top left section.

  • Select “Mail” in the left navigation menu.

  • Click “IMAP ACCOUNTS” from the options at the top of the screen.

  • Click the pencil icon (🖉) to the far right of your email address.

  • Click on the identity you want to edit, or click New Identity to create a new identity.

  • When finished click “OK” at the bottom of the form.

  • Click the green floppy disk icon (💾) near the top left of the page to save your changes.

Add additional account

  • Login to your mail account using : mail.jojmatic.com

  • Click on the preferences icon next to your name in the left sidebar.

  • Click on the tab "IMAP Accounts" under Mail settings, Click on the "New mail account" button.

  • Fill in the fields: 1. Account Name: Any choosen name for the account. 2. Server Name: mail.jojmatic.com 3. port: 993 4. Encryption: Choose SSL . 5. Username: Your email address. 6. Password: The password for your email account. 7. Full Name: Your name. 8. Email: Your email address. 9. Click OK

  • Click the "Save" button at the top right corner of the page.

Mailbox Section

Change Password

  • Go to site: my.jojmatic.com

  • Enter your mail and password, Then click Login.

  • Tap Mailbox > Select General > Tap Change password.

  • Create a private password or Generate a password by the system.

  • Enter current password.

  • Click change password.

Temporary Aliases

These temporary email aliases are mostly used for places where we need to provide an email address but don't want future correspondence with. They are also called spam alias.

  • Go to site: my.jojmatic.com

  • Enter your mail and password, Then click Login.

  • To Generate it: Click +Genenrate random alias.

Spam Filter

  • Go to site: my.jojmatic.com

  • Enter your mail and password, Then click Login.

  • Tap Spam filter.

A mailbox user may adjust the spam filter and black / whitelist settings for his mailbox individually.

Administration Manual

Access to Administration

  • Go to site: my.jojmatic.com

  • Enter the admin user and password, Then click Login.

Create Users

  • Tap Mailboxes.

  • Tap +Add mailbox.

  • Enter a credential of user, Then click add.

Aliases

  • Click Aliases, Then select Aliases.

  • Click +Add alias.

  • Alias address/es: Enter Aliase address.

  • Go to addresses: Enter a group emails.

  • Finally, Click Add.

Client Configuration

EM Client (Recommended)

Download Link: https://www.emclient.com/download

  • Open EM Client.

  • Tap Menu, then tap Account.

  • Enter your email address.

  • Click Start.

  • Enter your password.

  • Click Continue, then click Next.

  • Enter your name.

  • Click Next.

  • Choose the third option (Continue without encryption), then click Next.

  • Choose Account avatar and select Services, then click Finish.

Windows Mail

  • Open the Mail app.

  • If you have not previously used Mail, you can click Add Account in the main window.

  • Click Accounts in the sidebar on the left, then click Add Account on the far right.

  • Select Advanced setup.

  • Select Exchange ActiveSync.

  • Enter your email address.

  • Enter your password.

  • Enter your Username, it’s the same email address.

  • Domain: \Email address.

  • server: imap.jojmatic.com.

  • Tap Sign in.

Once you have set up the Mail app, you can also use the People and Calendar apps.

Microsoft Outlook

  • Open Control Panel, Then select Mail(Microsoft Outlook).

  • Select Show Profile.

  • Tap Add.

  • Enter your Profile Name, Click OK.

If you have an account and you need to add another account, Tap double click on your profile

  • Select Manual setup, Click Next.

  • Select Exchange ActiveSync, Click Next.

  • Enter your Name.

  • Enter your Email Address.

  • Mail server: imap.jojmatic.com.

  • User Name: Email Address.

  • Enter your password, click Next.

  • Tap Close.

  • Click Finish, Then Launch Outlook, your mail is activate.

Outlook Mobile

  • Open Outlook App on your mobile.

  • Enter your Email > Tap Add Account.

  • Enter your Email Address.

  • Enter your Password.

  • Server: imap.jojmatic.com.

  • Domain: Leave it Blank.

  • Username: Your Email Address.

  • Finally Click Sign In.

Android Mobile (Samsung & Huawei)

  • Open Settings in your Android mobile.

  • Select Account.

  • Select Add account.

  • Select Exchange.

  • Enter your Email > Tap Next.

  • Enter your Password > Tap Next.

  • Domain: Email address.

  • Server: imap.jojmatic.com .

  • Port: 443, Tap Next.

iPhone iOS

  • Open the Settings app.

  • Select Mail.

  • Select Accounts.

  • Select Add Account.

  • Select Microsoft Exchange.

  • Enter your email, Tap Next.

  • Select Configure Manually.

  • Enter your password, Tap Next again.

  • Server: imap.jojmatic.com

  • Domain: \address email.

  • Username: address email.

  • Enter your password, Tap Next.

If not connecting, The domain Leave blanke.

  • Finally, tap Save.

macOS

  • Open the Settings app, Then select Internet Accounts.

  • Select Microsoft Exchange.

  • Enter your email, Tap Sign in.

  • Tap Sign in.

  • Enter your password, Tap Sign in.

  • Internal URL: imap.jojmatic.com

  • External URL: imap.jojmatic.com

  • Tap Sign in.

  • Finally, Tap Done.

Manual Configuration

Email

These instructions are valid for unchanged port bindings only!

Service

Encryption

Host

Port

IMAP

STARTTLS

imap.jojmatic.com

143

IMAPS

SSL

imap.jojmatic.com

993

POP3

STARTTLS

imap.jojmatic.com

110

POP3S

SSL

imap.jojmatic.com

995

SMTP

STARTTLS

imap.jojmatic.com

587

SMTPS

SSL

imap.jojmatic.com

465

Please use "plain" as authentication mechanisms. Contrary to the assumption no passwords will be transferred plain text, as no authentication is allowed to take place without TLS.

Contacts and calendars

  1. CalDAV - https://mail.jojmatic.com/SOGo/dav/user@example.com/Calendar/personal/

  2. CardDAV - https://mail.jojmatic.com/SOGo/dav/user@example.com/Contacts/personal/

Some applications may require you to use https://mail.jojmatic.com/SOGo/dav/ or the full path to your calendar, which can be found and copied from within SOGo.

📧